Blocked profiles, business pages, and ad accounts
A blocked Facebook account often drags down connected business pages, admin-managed groups, and ad accounts with it. The damage isn't limited to the personal profile, it hits the whole business built around it.
We handle cases ranging from a block due to incomplete identity verification, to account theft, to restrictions that directly affect managed business pages.
Common causes
- Identity verification request not completed in time
- Multiple reports from other users
- Account theft with loss of access to connected pages and groups
- Profile name or business not compliant with policies
We prioritize cases involving active business pages, where every day of downtime has a direct cost.
Request your account recovery
Fill out the form and we'll reply on WhatsApp to review your case.
Real video reviews from our clients
Clients who recovered their account tell their own story about working with Catalix.
Everything you want to know before you start
Is the money-back guarantee real?
Yes. If your account isn't restored by the end of the recovery process, you get a refund under the conditions set out in our Terms of Service. We're not asking you to "just trust us": most of the financial risk stays on our side.
How long does the recovery take?
It depends on the platform and the type of block: some cases resolve in 24-48 hours, others need one or two weeks of escalation. After the first WhatsApp assessment, we give you a realistic estimate for your specific case, not a generic number.
Do you need my password?
No. We never ask for your account password. We verify ownership through documents, receipts, account details, or access history: a necessary step that also protects you from the service being misused by someone else.
Does it matter how long the account has been blocked?
It matters, but it's not decisive: we've recovered accounts blocked for a few days and others stuck for months. The more history you can share about the block, the more targeted the recovery strategy will be.
What's the difference between disabled, hacked, and shadowbanned?
A disabled account has been suspended by the platform for a real or suspected policy violation. A hacked account has been taken from its rightful owner by someone else, who often changes the login credentials. A shadowban silently reduces content visibility without blocking access. Each case needs a different approach, which we define together with you.
How do you recover accounts? Do you use unauthorized methods?
No. We work exclusively through official appeal channels, escalation to platform support teams, and help preparing the documentation needed to prove legitimate ownership of the account. We never attempt unauthorized access or bypass a platform's security measures.