We'll recover your account Instagram
with a success guarantee
Professional support for the fast recovery of disabled, hacked, or shadowbanned social accounts. We guide you step by step, directly on WhatsApp.
cases resolved successfully
platforms supported
average WhatsApp response time
The 2026 Ban Wave Recovery Guide
See what's changed with Instagram/Meta enforcement this year, and how to approach getting your account back.
You'll get the link by email — no direct download
Money-back guarantee
If we can't recover your account, you get a refund. Zero risk in trying.
A real person, not a bot
You'll follow your case directly with Tommy on WhatsApp, start to finish.
Legitimate process
No hacking attempts: we use official appeal channels and ownership verification.
Fast turnaround
Most cases are picked up within 24 hours of first contact.
A simple, transparent process in 4 steps
Fill out the form
Tell us the platform, the type of issue, and a few details about your account.
We reach out on WhatsApp
Tommy contacts you to review your case and confirm the account is really yours.
We start the recovery
We trigger the appeal and escalation channels best suited to your specific case.
Account recovered
You get full access back. If we can't recover it, you're refunded.
Recovery cost depends on the platform, the type of block, and urgency. We're upfront about it before we start: no surprises.
We analyze your case and give you the most effective strategy to try recovering the account yourself, without our direct involvement.
We handle it for you: we run the recovery through our direct escalation channels to platform support teams.
Absolute priority recovery, handled entirely by us, within 24 hours.
The exact price is defined together with you after a free first assessment on WhatsApp.
Request a free assessmentReal video reviews from our clients
Clients who recovered their account tell their own story about working with Catalix.
Everything you want to know before you start
Is the money-back guarantee real?
Yes. If your account isn't restored by the end of the recovery process, you get a refund under the conditions set out in our Terms of Service. We're not asking you to "just trust us": most of the financial risk stays on our side.
How long does the recovery take?
It depends on the platform and the type of block: some cases resolve in 24-48 hours, others need one or two weeks of escalation. After the first WhatsApp assessment, we give you a realistic estimate for your specific case, not a generic number.
Do you need my password?
No. We never ask for your account password. We verify ownership through documents, receipts, account details, or access history: a necessary step that also protects you from the service being misused by someone else.
Does it matter how long the account has been blocked?
It matters, but it's not decisive: we've recovered accounts blocked for a few days and others stuck for months. The more history you can share about the block, the more targeted the recovery strategy will be.
What's the difference between disabled, hacked, and shadowbanned?
A disabled account has been suspended by the platform for a real or suspected policy violation. A hacked account has been taken from its rightful owner by someone else, who often changes the login credentials. A shadowban silently reduces content visibility without blocking access. Each case needs a different approach, which we define together with you.
How do you recover accounts? Do you use unauthorized methods?
No. We work exclusively through official appeal channels, escalation to platform support teams, and help preparing the documentation needed to prove legitimate ownership of the account. We never attempt unauthorized access or bypass a platform's security measures.
Your account deserves to come back online
Tell us what happened: the first assessment is free, no obligation.