Catalix
Meta Ads

Disabled ad accounts and Business Managers

A disabled Meta ad account blocks active campaigns and often the entire connected Business Manager. For a business that invests in advertising, every day of downtime translates into lost revenue.

We handle disabling for a suspected ad policy violation, payment method restrictions, and Business Manager-level blocks.

Common causes

  • Disabled for a suspected ad policy violation
  • Restrictions tied to the payment method
  • Block at the Business Manager level, not just the single account
  • Reports of anomalous activity on the account

We give absolute priority to these cases: a blocked ad account has a direct, immediate impact on revenue.

Request your account recovery

Fill out the form and we'll reply on WhatsApp to review your case.

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Estimated budget

This helps us recommend the right recovery strategy right away.

All our services are paid. We do not offer free recovery or resolution activities.

Frequently asked questions

Everything you want to know before you start

Is the money-back guarantee real?

Yes. If your account isn't restored by the end of the recovery process, you get a refund under the conditions set out in our Terms of Service. We're not asking you to "just trust us": most of the financial risk stays on our side.

How long does the recovery take?

It depends on the platform and the type of block: some cases resolve in 24-48 hours, others need one or two weeks of escalation. After the first WhatsApp assessment, we give you a realistic estimate for your specific case, not a generic number.

Do you need my password?

No. We never ask for your account password. We verify ownership through documents, receipts, account details, or access history: a necessary step that also protects you from the service being misused by someone else.

Does it matter how long the account has been blocked?

It matters, but it's not decisive: we've recovered accounts blocked for a few days and others stuck for months. The more history you can share about the block, the more targeted the recovery strategy will be.

What's the difference between disabled, hacked, and shadowbanned?

A disabled account has been suspended by the platform for a real or suspected policy violation. A hacked account has been taken from its rightful owner by someone else, who often changes the login credentials. A shadowban silently reduces content visibility without blocking access. Each case needs a different approach, which we define together with you.

How do you recover accounts? Do you use unauthorized methods?

No. We work exclusively through official appeal channels, escalation to platform support teams, and help preparing the documentation needed to prove legitimate ownership of the account. We never attempt unauthorized access or bypass a platform's security measures.

FAQ